Driving Excellence in the High Court through Key Performance Indicators – KPIs, Timelines and Performance Expectations under STAJ–PMMU

Presenting on ‘Driving Excellence in the High Court through Key Performance Indicators - KPIs, Timelines and Performance Expectations under STAJ–PMMU’ Director, Directorate of Strategy Planning and Organizational Productivity (DSPOP) Dr. Joseph Osewe, told delegates that the High Court plays a pivotal role in the Judiciary’s transformation agenda, especially under the Social Transformation through Access to Justice (STAJ) blueprint, which emphasizes timely, fair, and predictable justice delivery. Rising public expectations and the need for accountability have made performance management more urgent than ever. The Performance Management and Measurement Understandings (PMMU) provides the framework through which the High Court aligns its operations with STAJ...